Live Sale – FAQs
Auctions:
Highest bid wins! Auctioneer Calls Winner based on OUR Feed. No Bids Accepted after the STOP is called. If you decide to pass and not continue bidding on an item you have been bidding on, we ask that you type “OUT” so we know that you have decided to not continue bidding on that item.
Buy It Now Sales:
The first person to claim the item in OUR Feed will be announced as the winner of the item. Please comment “SOLD + Item” so the moderators know which item you’re referring too.
Direct Sales:
First person to ASK about an item for direct purchase, will have first right of refusal on purchasing the item at the fixed price. If that person passes and chooses not to
purchase the item, it will then be open to the room for direct purchase. Winner will be determined by the next person to CLAIM the item in OUR Feed.
Purchasing and Payments:
See Payment FAQ below
Virginia Vintage
800 S Battlefield Blvd, Suite 105
Chesapeake, VA 23322
Phone: 757-716-1274
Our upcoming schedule is always posted on our Facebook Events Page
To participate in our Live Sales:
- Facebook Message us your Name, Address & Email Address.
- Visit our Facebook Page during our live sale, watch and type your comment into the feed (e.g. Sold $20)
- We will email you an invoice to pay online. Please allow 24-48 hours for us to process.
Facebook Message us your Name, Address & Email Address. We will email you an invoice to pay online.
Secure Payments:
Our eCommerce system is hosted with Shopify, the world’s #1 eCommerce platform.
Virginia State Tax:
Virginia State sales tax of 6.0% applies to all purchases.
Item Conditions:
All items are sold as-is, where-is, with all faults. No guarantees or warranties are expressed or implied. All sales are final, and no refunds are given.
Yes, our system accepts PayPal. Our system is hosted by Shopify and accepts PayPal, all major credit cards, Amazon Payment, Google Pay, etc.
Can you email me a PayPal invoice?
No, our system emails an invoice that allows you to choose PayPal as a payment option.
Store Pickup Customers:
When paying your invoice, at checkout, under “Delivery” choose “Store Pickup”. Give us at least 24 hours to prep your order.
Shipping Customers:
When paying your invoice, at checkout, under “Delivery” choose “Ship”. Give us at least 48 hours to pack and ship your order.
Refreshing the Feed:
During the Facebook Live Sale, if your bid/bin aka buy-it-now comment is not seen, please let us know immediately in the comments section. If you experience technical difficulties during the sale, please leave the live feed and come back. We refer to this as “refreshing your feed”. Although your bid/bind may appear first in your feed, it may not be first on our feed. We must go by what we see on our end. Also, your comment may appear before the stop on your end but after on our end. That is why we ask for you to not delay your bids/buys.
Why do we ask you to type “OUT” when you’re done bidding?
This is how active bidders communicate with our auctioneer. It indicates to us that we can move forward with the auction. We dont want to miss anyone who is still actively bidding. Facebook Feed: Our Facebook auctions offer the unique opportunity to participate in live auctions from anywhere, despite occasional technological mishaps. We are not responsible for cloned account bidding and assume bidders are as represented unless notified.
Rights Reserved:
Virginia Vintage and our vendors reserve the right to block, ban, or remove individuals from our platforms for any reason, ensuring a respectful and enjoyable auction experience for all.